Webmasters like myself are frequently using ftp upload programs.  The one I tend to use the most is an open source one named FileZilla.  It’s free (since it is open source) and gets the job done without hassle (usually). 

Before going out and purchasing an FTP program I would definitely recommend you check out FileZilla. 

Now, on to the point of this post.   By default, FileZilla does not show all files in your webhosting account.  Instead (for your security) it does not show hidden files.  This however can cause issues. 

Every time I install FileZilla, where ever that may be, the first thing I do is show all files.  The process for this has been changed since previous versions of FileZilla so I wanted to fill every one in as it is good to know.

As of now, I use version 3.3.0.1.  To show all files (force showing hidden files) you simply:

Click server on the menu   –>  Choose “Force Showing Hidden Files”

You should then be able to view all your files in your webhosting account.

I hope this helps you in the future, it is very handy to know!